Out of consideration for other guests, we would ask you to shower before using the sauna or swimming pool and to use a towel during your sauna session. We also ask you to wear bathing shoes or slippers throughout the Wellness & Spa.

We have a textile-free zone in the steam baths and sauna. Outside the steam baths and sauna, we ask you to cover your body with a towel or bathrobe. Please wear appropriate swimwear in the swimming pool and your bathrobe in the Wellness Bistro.

For reasons of hygiene, it is not possible to bring your own bathrobe or towels. However, you are welcome to bring your own bathing shoes or slippers, for the sake of the environment.

Out of consideration for other guests, we ask that you only have quiet conversations in our sauna and steam baths. Absolute silence applies in the quiet areas.

Mobile phones and cameras are strictly prohibited in the entire sauna and pool area. Silent use is permitted in the relaxation rooms and the wellness bistro. Please do not take photos of other guests.

Please do not reserve any loungers for the time of your treatment or during your sauna session. If you are absent for a longer period, we reserve the right to clear the lounger and store your belongings at reception.

We recommend that you book your desired treatment appointments directly when you make your room reservation. Our treatment appointments are limited and therefore book up quickly.

You can cancel free of charge up to 24 hours before your booked treatment. If you cancel later, we will unfortunately have to charge you 80% of the treatment costs.

So that we can perfectly tailor your booked treatment to you, please inform us of any illnesses, allergies and complaints before the start of treatment.

Especially in the case of pregnancy, information in advance is very important.

In order to start your treatment in a relaxed manner, please be at our wellness reception 5-10 minutes before the start of your treatment, where our staff will collect you for your treatment.

Please understand that we cannot extend your treatment if you are late.

The specified treatment times always include the scheduled rest and application time.

Please understand that we can only welcome Day Spa guests to our Wellness & Spa subject to availability - book in good time!

When booking treatments with a total value of over €200 per person or a day spa package, admission to the sauna, steam baths and swimming pool is included.

Our Wellness & Spa is a place of peace and relaxation, so we ask for your understanding that children only have access to the swimming pool at certain times. Our team will inform you about the children's swimming times.

Please note that parents are responsible for the supervision of their children.

If you would like to use the Wellness & Spa on the day of arrival before 3 pm or on the day of departure after 11 am, you can book this for an extra charge of €10 per person.

If you have booked treatments on the day of arrival before 3 p.m. or on the day of departure after 11 a.m., this surcharge does not apply to the guest making the booking.

Shower and sauna towels are available to borrow from our wellness reception.